Transport for London (TfL) hopes a uniform refresh across its network will help make staff more easily identifiable to customers.
The new uniform, set to be rolled out across all of its stations over the coming weeks, is set to be more inclusive, brighter and functional.
The redesign is based on the uniform first introduced in 2015 by HemingwayDesign and a key point of the uniform is the roundels, the logo by which staff members can be recognised.
Claire Mann, TfL’s chief operating officer said: “This new uniform brings all our TfL teams together, showing we are united in our work to help the millions of people who travel on our services to get across the city as quickly and smoothly as possible.”
Taking into consideration feedback on the current uniform from visually impaired customers, the new design will feature larger, brighter roundels to provide improved contrast and visibility.
Michael Roberts, chief executive at London TravelWatch, said: “Staff visibility is a key factor in ensuring people can access help and support when they are travelling, and we have previously highlighted how some passengers found it difficult to identify staff in their dark blue uniforms.
“The refreshed uniform design should make it easier to spot staff and we look forward to hearing how well the new kit is received by the public.”
Environmental sustainability has been considered throughout the refresh process as well with consolidated, zero-emission deliveries of items and a movement towards using sustainable materials, starting with the jacket being made of 51 per cent recycled materials.
TfL have used staff feedback to inform the new uniform and the fabrics from which they are made, too.
The new viscose blend fabric in the trousers, shorts and skirts was chosen for its breathable qualities to help all colleagues working across the network, including those experiencing common symptoms of menopause, such as hot flushes and dry, itchy skin.
The refresh also makes certain items available to colleagues who require them, such as head scarves and vegan alternatives to leather belts and shoe designs.
Mann said: “Introducing further diversity improvements through the uniforms, as well as ensuring they are designed to help staff at all phases of their life, is another way we are continuing to ensure our teams represent the city we serve while respecting TfL’s renowned heritage.”
